Warranty & Safety Information
This page provides important information about product safety, proper usage, and warranty coverage for your device. Please read this section carefully before using the product to ensure safe and effective results.
Safety Guidelines
To ensure safe use of the device, please follow these recommendations,
- Use the device only as instructed in the user manual
- Start with the lowest intensity level, especially if you are a new user
- Do not use on broken, irritated, or infected skin
- Avoid prolonged use beyond the recommended treatment time
- Keep the device clean and dry after each use
- Do not use while charging
Precautions & Contraindications
Do not use this device if you,
- Have a pacemaker or implanted electronic medical device
- Are pregnant or breastfeeding (consult a doctor first)
- Have severe skin conditions or active skin infections
- Have recently undergone cosmetic or surgical skin procedures
- Are under medical treatment for skin-related conditions without consulting a professional
If unsure, consult a qualified healthcare professional before use.
Safe Usage Instructions
- Limit each session to 5 minutes per treatment area
- Use only on recommended facial areas
- Adjust intensity based on comfort level
- If you experience discomfort, stop use immediately
- Do not share the device with others without proper cleaning
Skin Reactions
The device is designed to be safe for regular use. However, some users may experience:
- Mild redness after use
- Slight tingling sensation during treatment
These effects are typically temporary and subside quickly.
If irritation persists, discontinue use and consult a professional.
Device Care
To maintain hygiene and performance:
- Clean the device head after each use with a soft, dry or slightly damp cloth
- Do not use harsh chemicals or alcohol-based cleaners
- Store in a cool, dry place
- Avoid dropping or exposing the device to water
Warranty Coverage
We offer a limited warranty covering manufacturing defects under normal use.
What is Covered
- Device malfunction due to manufacturing defects
- Internal component failure under normal usage conditions
What is Not Covered
- Damage caused by misuse, accidents, or improper handling
- Unauthorized repairs or modifications
- Water damage or physical damage
- Normal wear and tear
Warranty Duration
The device is covered under warranty for [X months / 1 year] from the date of purchase.
Please retain your proof of purchase for warranty claims.
Warranty Claims Process
To request a warranty claim,
Our team will review your request and guide you through the next steps.
Additional Information
- Warranty applies only to the original purchaser
- Warranty is non-transferable
- Shipping costs for returns may apply depending on location
- Policy terms may vary based on region
Need Help?
If you have any questions regarding safety or warranty, please contact our support team,
Email: info@skiniq.shop
Response Time: 24–48 business hours